1. Introduction
One Chain Solutions LLC ("One Chain Solutions," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit this website or use our services, including the Qeevo platform.
2. Information We Collect
2.1 Information You Provide
- Contact information, including your name, email address, phone number, and business address
- Business details such as company name, industry, and website information
- Account credentials used to access Qeevo
- Payment information processed through third-party providers
- Content you upload, create, or manage through our services
- Communications with our team, including support requests
2.2 Information Collected Automatically
- Log data such as IP address, browser type, visited pages, and session timing
- Device information including operating system, hardware model, and identifiers
- Cookies and similar technologies used to support site and product functionality
- Usage data related to how you interact with Qeevo features
3. How We Use Your Information
- Provide, maintain, and improve our services
- Process transactions and administer your account
- Send technical notices, product updates, and support messages
- Respond to your questions and provide customer support
- Send marketing communications where permitted or with your consent
- Monitor usage patterns and product performance
- Detect, prevent, and investigate fraud, abuse, and technical issues
- Comply with legal obligations and enforce our agreements
4. Data Sharing and Disclosure
4.1 Service Providers
We may share information with trusted vendors that help us operate Qeevo and our website.
- Payment processors for billing and transaction handling
- Hosting and infrastructure providers
- Security and delivery services such as CDN and DDoS protection vendors
- Analytics tools used to understand product usage and site performance
- Communication providers used for email, SMS, or notification delivery
4.2 Legal Requirements
We may disclose information when required by law, court order, or government request, or when necessary to protect our rights, property, users, or safety.
4.3 Business Transfers
If we are involved in a merger, financing, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
5. Data Storage and Security
We use reasonable technical and organizational safeguards to protect your data. No internet-based service can be guaranteed to be completely secure, but we work to reduce risk and respond quickly to security issues.
Your data may be stored on secure infrastructure in the United States and other regions used by our service providers, subject to appropriate protections.
- Encryption in transit and at rest where appropriate
- Access controls and authentication safeguards
- Regular security reviews and vulnerability management
- Backups and recovery procedures
- Internal processes for incident response and data protection
6. Your Rights and Choices
6.1 Access and Portability
You may request access to your personal data and, where applicable, receive it in a portable format.
6.2 Correction and Deletion
You can update certain account information directly in Qeevo or request correction or deletion of personal data, subject to applicable legal and operational limits.
6.3 Marketing Communications
You may opt out of marketing emails by using the unsubscribe link or contacting us directly.
6.4 SMS Notifications
SMS notifications require opt-in where applicable. You may opt out at any time by following the instructions in the message, including replying STOP when supported.
6.5 Cookies
Most browsers let you control cookies through settings. Some site or product features may not function correctly if cookies are disabled.
7. Client Data in Qeevo
When you use Qeevo to manage your business, you remain responsible for the customer and client information you collect and store through the platform.
- You remain the controller of your customer information where applicable
- We act as a processor or service provider on your behalf when handling that data
- You are responsible for obtaining any required notices and consents from your customers
- We process stored data to provide the service and according to your instructions and our policies
- Customer environments are logically segregated within our platform architecture
- After termination, data export and retention are handled according to our agreement and operational policies
8. Compliance
8.1 GDPR
- Lawful bases for processing such as contract performance, consent, or legitimate interests
- Data minimization and purpose limitation principles
- Rights requests such as access, correction, deletion, and objection where applicable
- Additional safeguards for international data handling when required
8.2 CCPA and Similar U.S. Privacy Rights
We do not sell personal information in the ordinary meaning of that term.
- Right to know what personal information is collected
- Right to request deletion of personal information, subject to exceptions
- Right to opt out of sale or sharing where required by law
- Right not to be discriminated against for exercising privacy rights
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us so we can investigate and take appropriate action.
10. International Data Transfers
Your information may be transferred to and processed in the United States and other countries where we or our providers operate. Where required, we use appropriate safeguards for international transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify you by email, in-app notice, or by posting an updated version on our website. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us using the information below.
One Chain Solutions LLC
Naperville, Illinois, USA
Email: [email protected]
Phone: (630) 699-7256
